TY  - JOUR
AU  - Ashoori, Maryam
AU  - Sharif khani, Mona
AU  - Tarokh, Mohammad Jafar
TI  - Developing Customer Knowledge Management Process Model  Using Customer Relationship Management Systems
JO  -  Roshd -e- Fanavari
VL  - 10
IS  - 40
SP  - 1
EP  - 10
PY  - 2014
DO  - 
ER  -