%0 Journal Article %A davali, mohammad mahdi, Rezaei, Shoorangiz %T Effect of waiting time satisfaction and use of self-service technology on the sustainability of customer loyalty %J Roshd -e- Fanavari %V 21 %N 83 %P 52-60 %D 2025 %R 10.61882/jstpi.45342.21.83.52 %U https://rimag.ir/fa/Article/45342