TY - JOUR AU - Rashidi, Hassan AU - Tavaroei, Niloofar TI - A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies JO - Roshd -e- Fanavari VL - 20 IS - 79 SP - 42 EP - 54 PY - 2024 DO - 10.61186/jstpi.40427.20.79.42 ER -