@article{
  author = {Rashidi, Hassan, Tavaroei, Niloofar},
  title = {A Model for Specifying Role of Business Intelligence in Providing Effective Customer Service in Information Technology Companies},
  journal = { Roshd -e- Fanavari},
  year = {2024},
  volume = {20},
  issue = {79},
  pages = {42-54},
  doi = {10.61186/jstpi.40427.20.79.42},
  url = {https://rimag.ir/fa/Article/40427}
}