@article{
  author = {یاراحمدی, فتانه, fili, mah noosh},
  title = {The Impact of Perceived Service Quality on Customer Citizenship Behavior of Kermanshah National Bank According to the Mediator Role of Customer Satisfaction},
  journal = {Modiriat-e- farda},
  year = {2025},
  volume = {23},
  issue = {80},
  pages = {3-39},
  doi = {},
  url = {https://rimag.ir/fa/Article/50818}
}