perIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleAsadollah Najafianajafi@aut.ac.ir1We know that stress of knowledge workers is in organization, and they Disconsolate with complexity of work and long work hours Mandatory. This Disconsolation in stress framework is more in knowledge worker, because of knowledge work is very complex. Stress Unsettles balance between knowledge work and knowledge worker in organization, and it affects on production of knowledge. There is relationship between stress and productivity. In this paper, it reviews stress and its effects on knowledge workers and focuses on strategies for decreasing stress and promotion of knowledge worker productivity.http://roshdefanavari.ir/Article/20133StressKnowlege ProductivityKnowledge workerperIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleMohsen Shafiei Nik Abadimohsenshnaj@yahoo.com1Azam Jalili bolhasanijalili_eng@gmail.com2Ali Khatami firozabadismakhf@hotmail.com3Associate Professor of Industrial Management Department, Semnan UnivrsityAllameh Tabataba’I UniversityIn today world, while everything is changing so fast and the competitors always want to increase their market share through competitive advantages, noting to the innovations is an alternative way for increasing the competitive advantages in this dynamic commercial environment. Appearance of internet and other different information technologies has changed the business models for gaining the competitive advantages and electronic business has been introduced as a vital tool which relates the companies with customers and market forces sustainable. Parent companies can be separated from other companies because of their special characteristics in the business models. In this research, different dimensions of innovation are recognized and they have been categorized in 4 main factors: 1) development of information technologies tools, 2) extensive competitive price, 3) extensive centralization in industry (market share) and 4) centralization and the degree of flexibility in duties. These different dimensions of innovation are surveyed in Iran Khodro and Saipa (Two Parent Companies in Iran). To evaluate the e-business models, these factors are applied to find out the importance of the factors in the automobile industry. The result of research showed just centralization and flexibility in duties has not obtained the important task for implementing e-business in Parent Companies in automobile industry. Finally, the important factors have been evaluated in the Iran Khodro Parent Company to show how well the company can be successful in implementing the electronic business. http://roshdefanavari.ir/Article/20134Innovation Parent CompanyElectronic BusinessperIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleMostafa Taghavitaghavi11@yahoo.com1Yaser Khoshnevissy_khoshnevis@nano.ir2Nowadays, science and technology policy think tanks have an important role in design, analysis and evaluation of science and technology policies. These institutes have key impacts on the facilitating and improvement of science and technology development programs in many countries. In this paper, we introduce three instances of science and technology policy institutes in our country and three other instances of these institutes in the vision 2025 region countries and then, compare their features and activities. The results can be utilized in design, establishment and development of science and technology policy think tanks in Iranhttp://roshdefanavari.ir/Article/20135Science and Technology PolicyThink TanksVision 2025 RegionperIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleAmin Torkamanamin.torkaman@yahoo.com1For improving a technology it is essential to enactive NIS to help technology to be grown. It is same for Aviation industry too. Aviation industry is one of the seven major industries in the world in future. And improvement in this field can cause improvement in other industrial fields. On the other hand one of the most important way for technology catch-up is Benchmarking. Benchmarking help us to see how can be successful. Three factors act major roles in air industry: first, economies of scale. Second, airframe manufacturing .Third, in the case of airplanes, development, modification and maintenance require extremely intimate manufacturer-customer relations or user-active innovation. In this sense, every passenger jet that takes-off, is in fact a customized product rather than a homogenous commodity. These three are the most important things to pay attention in air industry in this article .here we compare NIS in Japan, Russia, Brazil and analyze what they have done for improving aviation industry. And see which of them is more successful. Then choose the most suitable and compare Iranian air industry with the prosperous country. And suggest a NIS model for IRAN. http://roshdefanavari.ir/Article/20136Nation Innovation SystemAir Industrygovernmental support BenchmarkingperIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleHadi Heydarih.heidaritsb@yahoo.com1Saeed moheb Rabbanisaid.m.rabani@gmail.com2Hesam Zand Hesamih.hesami@qiau.ac.ir3Competitive advantage of an organization heavily dependent on the effectiveness of supply chain organization. Today, Supply Chain Management,is a growing body of tools and technologies for coordination and optimization of key processes, including: Reduction costs, increasing quality, facilitate distribution, increasing customer satisfaction and ... , and Supply Chain Management should improve the coordination between members of the chain in order to achieve these goals and increase opportunities. Growth in information technology recent years, we witness, E-commerce are provided in the development pillars management. Especially that part of an integrated Internet and Electronic Commerce is required, high potential and capacity for efficient supply chain is to be. Paing attention to concepts of Electronic Commerce and Supply Chain Management, this article study factors influencing technology adoption in an organization and its followers, the effect of electronic commerce emerging as a new technology on the different section of chain. SCM development and change in the strategy units along with commercial development E-business with problems and obstacles inherent, It is necessary to response the pre challenges for this technology to the executive and the implementation makes essential. http://roshdefanavari.ir/Article/20137Electronic commerceSupply Chain ManagementElectronic Data InterchangeperIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleMohammad hosein Jarahimhjarahi@yahoo.com1Saeed Saeida Ardekanidr.saeida@gmail.com2Mohammad Zareiyanmohammadzareyan@yahoo.com3Emergence of new technologies such as Information Technology has extensive and profound effects on different dimensions of organization. One of these Dimensions, is Customer relationship management (CRM). Information Technology is one of the main aspects of CRM. The application of IT in CRM cause to make a new concept that is called Electronic Customer Relationship Management (eCRM). The purposes of this article; first, Survey eCRM in to multilateral dimension. Second, expressing development in traditional CRM and third, studing differences between CRM and eCRM. Then recognize definition, characteristics and status of eCRM. Next step, consider the various uses of IT in CRM and present opportunities in CRM that provide through IT. Then express the simple implementation of eCRM, along with the essential points. In addition, challenges and threats suffered eCRM and errors in its implementation are discussed. Next part is review of a successful implementation case of eCRM. At the end, trends and future perspectives of eCRM are explorered.http://roshdefanavari.ir/Article/20138Information TechnologyCustomer Relationship ManagementElectronic MarketingInternetperIS‌BAفصلنامه رشد فناوری1735-54861735-56642010-03621110articleSeyed mehdi Sadat Rasoolsadatrasoul@gmail.com1Hasan talebih.talebi@nioc.com2Single window for SMEs, enroll as an information technology which bridges between SMEs and service suppliers specially government authorities. Single window is a long lasting concept and the ideal of all of service user, in the case SMEs. Such a system also have so much benefits for all of its partners, include reducing costs and time and increasing Quality and knowledge management. Successful Implementation of Single window is due to good planning and having an applied experienced model which includes all of the important aspects of the issue for granted. This paper introduces a novel applied model based on 6C conceptual model and successful projects lessons learnt for Iran SMEs; the projects and their PPP model needed to be investigated is followed. The results will be helpful for developing countries to run similar projects.http://roshdefanavari.ir/Article/20139Single windowsmall and midsized companies (SMEs) SMEs services6C conceptual model