Designing a Digital Transformation Strategy Framework for the Road Freight Transportation Industry Focusing on Internet of Things Technology and Data Analytics
Subject Areas : Technology ManagementMehran Ehteshami 1 , Mohammad Hasan Cheraghali 2 * , Bita Tabrizian 3 , Maryam Teimourian sefidehkhan 4
1 - Department of Management, Islamic Azad University, Roudhan Branch, Tehran, Iran
2 - Department of Industrial Management, Islamic Azad University, South Tehran Branch, Tehran, Iran
3 - Department of Management, Islamic Azad University, Roudhan Branch, Tehran, Iran
4 - Department of Mathematical Statistics, Islamic Azad University, Roudhan Branch, Tehran, Iran
Keywords: Technology, Digital Transformation Strategy, Internet of Things, Data Analytics.,
Abstract :
The current research aims to design the framework of the digital transformation strategy of the road freight transportation industry, focusing on Internet of Things technology and data analytics, and uses the research method of design science. This research is fundamental-applied in terms of data type, mixed in exploratory type; According to the time of data collection, it was cross-sectional and according to the method of data collection or the nature and method of the research, it was a survey. Data collection in the qualitative part was done with semi-structured interviews with 20 experts from universities and the road freight transportation industry of Iran who were selected using the purposive sampling method and the principle of saturation. A researcher-made questionnaire was used to collect data in quantitative part and the opinions of 170 employees of this industry who were selected using Cochran's formula and stratified sampling method were obtained. Data analysis was done in the qualitative part with Delphi technique, literature review and coding. In the quantitative part, inferential statistics, one-sample t-test, structural equation modeling, and SPSS and smartPLS software were used. The fifth step of the design science method was done by testing the designed strategy framework in a company in the relevant industry. The results showed that the digital transformation strategy includes two managerial and operational strategies. Also, the consequences, influencing factors, mechanisms, facilitators and obstacles were presented in this framework. Based on the results, among the components of the framework, management strategies need to be further strengthened.
1- نوری، مژگان؛ شاهحسینی، محمدعلی؛ شامی زنجانی، مهدی؛ عابدین، بابک. طراحی چارچوب مفهومی رهبری تحول دیجیتال در سازمانهای ایرانی. مدیریت و برنامهریزی در نظامهای آموزشی، 23، 211 – 242، 1398.
2- گراوندی، آرتمیس و جلیلیان، حمیدرضا. تحلیل طرح تحول دیجیتال و پیادهسازی معماری پلتفرمی کسب و کار در اداره کل پست استان کرمانشاه، پایاننامه کارشناسیارشد، دانشگاه پیامنور استان کرمانشاه، 1400.
3- میرمحمدی، سیدمحمد؛ بهادر، اکبر. طراحی الگوی بومی پیادهسازی اینترنتاشیاء در شرکتهای آزادراهی. مطالعات مدیریت کسب و کار هوشمند، 31، 95 – 118، 1399.
4- کاویانیزاده، احسان؛ فتحیان بروجنی، محمد و سبحانیفرد. ارائه مدل تحقق تحول دیجیتال در بنگاههای اقتصادی کوچک و متوسط خدماتمحور: مطالعه موردی بنگاههای ارائه خدمات پزشکی و بهداشتی ایران، پایاننامه کارشناسیارشد، دانشگاه علم و صنعت ایران، 1399.
5- امیری، فتانه و کسرایی، احمدرضا (1398). تأثیر اینترنتاشیاء در حوزه حمل و نقل شهری در شهر تهران، سومین کنفرانس بینالمللی تحولات نوین در مدیریت، اقتصاد و حسابداری، تهران، 1398.
6- میرکاظمی مود، محمد؛ محقر، علی؛ صادقی مقدم، محمدرضا. توسعه روششناسی پژوهش در علم طراحی به منظور طراحی روشی برای مدلسازی سیستمهای فنی-اجتماعی. پژوهشهای نوین در تصمیمگیری, 4(2), 145-173، 2019.
7- Vukšić, V. B., Ivančić, L., & Vugec, D. S. A preliminary literature review of digital transformation case studies. International Journal of Computer and Information Engineering 12 (9), 737-742, 2018.
8- Savastano, M., Amendola, C., & D’Ascenzo, F. How digital transformation is reshaping the manufacturing industry value chain: the new digital manufacturing ecosystem applied to a case study from the food industry. In Network, Smart and Open (pp.142-127): Springer, 2018.
9- Chanias, S., & Hess, T. Understanding Digital Transformation Strategy formation: Insights from Europe's Automotive Industry. PACIS, 296, 2016.
10- Fitzgerald, M., Kruschwitz, N., Bonnet, D., & Welch, M. Embracing digital technology: A new strategic imperative. MIT Sloan management review, 55(2), 1, 2014.
11- Hess, T., Matt, C., Benlian, A., & Wiesböck, F. Options for formulating a digital transformation strategy. MIS Quarterly Executive, 15(2), 2016.
12- Singh, A., & Hess, T. How Chief Digital Officers Promote the Digital Transformation of their Companies. MIS Quarterly Executive, 16(1), 2017.
13- Steiber, A., Alänge, S., Ghosh, S., & Goncalves, D. Digital transformation of industrial firms: an innovation diffusion perspective. European Journal of Innovation Management, 2020.
14- Riasanow, T., Galic, G., & Böhm, M. Digital transformation in the automotive industry: Towards a generic value network, 2017.
15- Nadeem, A., Abedin, B., Cerpa, N., & Chew, E. Digital transformation & digital business strategy in electronic commerce-the role of organizational capabilities. Journal of theoretical and applied electronic commerce research, 13(2), i-viii, 2018.
16- Kreitstshtein, A. Digital transformation and its effects on the competency framework: a case study of digital banking (Bachelor). Haaga-Helia University of Applied Sciences.2017.
17- Westerman, G., Calméjane, C., Bonnet, D., Ferraris, P., & McAfee, A. Digital Transformation: A roadmap for billion-dollar organizations. MIT Center for Digital Business and Capgemini Consulting, 1, 1-68, 2011.
18- Korachi, Z. Bounabat, B. General Approach for Formulating a Digital Transformation Strategy. Journal of Computer Science, 16 (4): 493.507, 2020.
19- Fox, G. C., Kamburugamuve, S. & Hartman, R. D. Architecture and measured characteristics of a cloud based internet of things. In Collaboration Technologies and Systems (CTS), International Conference. pp. 6-12). IEEE, 2012.
20- Atzori, L. Iera, A. & Morabito, G. The internet of things: A survey. Computer networks, 54(15): 2787-2805, 2010.
21- Naskar, S. Basu, P. Sen, A. A Literature Review of the Emerging Field of IoT Using RFID and Its Applications in Supply Chain Management, 2020.
22- Akter, Shahriar; Gunasekaran, Angappa; Wamba, Samuel Fosso; Babu, Mujahid Mohiuddin; Hani, Umme. Reshaping competitive advantages with analytics capabilities in service systems. Technological Forecasting and Social Change, 159(4), 2020.
23- Srinivasan, R., & Swink, M. An investigation of visibility and flexibility as complements to supply chain analytics: An organizational information processing theory perspective. Production and Operations Management, 27(10), 1849-1867, 2018.
24- Ku, C. C., Chien, C. F., & Ma, K. T. Digital transformation to empower smart production for Industry 3.5 and an empirical study for textile dyeing. Computers & Industrial Engineering, 142, 106297, 2020.
25- Jin, J., Ma, L., & Ye, X. Digital transformation strategies for existed firms: from the perspectives of data ownership and key value propositions. Asian Journal of Technology Innovation, 28(1), 77-93, 2020.
26- Shyriaieva, L., Afanasieva, O., & Fedoruk, M. Development prospects of digital transformation in transportation and logistics. Economic innovations, 21(4 (73)), 189-198, 2019.
27- Peffers, K., T. Tuunanen, M. Rothenberger, and S. Chatterjee, “A Design Science Research Methodology for Information Systems Research”, Journal of Management Information Systems, 24(3): 45-77, 2007.
28- Wieringa, R. J. Design Science Methodology for Information Systems and Software Engineering. Springer, Heidelberg, 2014.
29- March, S. T., & Smith, G. F. Design and natural science research on information technology. Decision support systems, 15(4), 251-266, 1995.