An Approach to Engage Knowledge-Team in Creative Problem-Solving by a Senior Knowledge Manager
Subject Areas : Knowledge Management
Behrooz
Arbab Shirani
1
Mohsen
Fathollah Bayati
2
Keywords: Senior Knowledge Manager, Knowledge Team, Creativity, Creative problem Solving,
Abstract :
Organizations always pay meticulous attention to solve their wide ranged problems which include all small to large scopes. The way of solving these problems for the purpose of continuation of fruitful attempts with the help of knowledge workers of organization is of great importance. The essence of some of them sometimes affects and threatens the existence of the organizations. Solving some of the problems is not possible just by using present methods. Hence, utilizing creative methods and creativity in organizations is considerably important. So it seems necessary for managers to come up with schemes to accompany employees to a problem solving procedure that needs particular level of human knowledge. The role of CKO is vital, crucially important and effective; the same goes for knowledge team engagement. In the full paper the role of a senior knowledge manager, which is defined as engaging knowledge team and utilizing them efficiently in creativity process, is investigated based on previous executive experiments and researches.