The aim of the study was to identify organizational capital in the General Department of Documents and Property Registration in Khuzestan province and to evaluate it during the COVID-19 pandemic. The approach of this research is mixed (qualitative-quantitative) and applied. The statistical universe of the research in the qualitative part included 15 experts from the General Department of Documents and Property Registration in Khuzestan province, who were selected in a non-random and purposeful way. The statistical universe in the quantitative section consisted of 153 employees of this department, who were selected based on the Cochran formula and a relative stratified random method according to the table. The instrument for data collection in the qualitative part was interviews, and in the quantitative part, a questionnaire, whose validity and reliability were checked and confirmed. The information obtained in the qualitative section was analyzed using thematic analysis, and in the quantitative section using structural equation modeling with Max Kuda and Smart PLS software. The results showed that organizational culture, knowledge management, systems and processes of management, organizational structure, financial management, research and development, intra-organizational interactions, perceived job security, and physical capital were identified as organizational capitals. On the other hand, the results of the T-test showed that the categories of job security, physical capital, internal interactions, and management processes have not been properly considered. Although the averages of other components were somewhat better, the overall situation is not suitable for the General Department of Documents and Property Registration in Khuzestan province.
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