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      • Open Access Article

        1 - Development of an Assessment Model for Knowledge Management in Knowledge-based Organizations Study of University of Qom
        Haniyeh Hoshmand Somayeh Mir Afzal jalal rezaeenour
        Assessment of knowledge management (KM) helps knowledge-based organizations to establish their KM process effectively. So, it is necessary to define some measures to evaluate KM process of these organizations. These indicators can measure efficiency and effectiveness of More
        Assessment of knowledge management (KM) helps knowledge-based organizations to establish their KM process effectively. So, it is necessary to define some measures to evaluate KM process of these organizations. These indicators can measure efficiency and effectiveness of KM process in knowledge-based organizations. The purpose of this paper development of an assessment model for KM process in knowledge-based companies. In this study, a model was developed based on four enabler factors of knowledge management including “human resources, information technology, education and culture”, and four KM sub-processes including “creating, storing, sharing and applying knowledge”. The statistical sample consists of staff and faculty members of University of Qom in which the developed model is evaluated as a case study. A descriptive-survey research method was conducted in this study based on a questionnaire. The results indicate that University of Qom has not focused enough on KM process. Also, the results of the Fridman test show that none of the studied factors and processes is in a desirable condition in the university; it has been pay less attention to “Organizational culture” and “knowledge creating”, whereas “education” and “knowledge applying” have received more attention. Manuscript profile
      • Open Access Article

        2 - Performance Evaluation of Iranian Science Parks Based on Presence of the Science Park in the Region
        Fatemeh Ramezani Hassanali Aghajani Abdolhamid Safaei Ghadikalaei
        Science parks (SPs) are organizations bringing research and industry. Their aim is to promote culture of innovation of their associated businesses and knowledge-based institution. Given the increasing number of SPs that are being set out both in highly industrialized as More
        Science parks (SPs) are organizations bringing research and industry. Their aim is to promote culture of innovation of their associated businesses and knowledge-based institution. Given the increasing number of SPs that are being set out both in highly industrialized as well as developing countries, the problem of measuring the performance of science parks is becoming paramount both in practiontoners and academicians agenda. The present work is aimed at evaluating Iranian SPs that are members of IASP based on criteria the repercussion of the science park in the territory. Performance criteria that used are networking, convention and collaboration stipulated between science park lab’s and local firms, new products and processes adopted by local firms and developed by the collaboration with the science park, number of firms born by the collaboration with the science park within re-industrializations programmes of abandoned industrial areas, number of workers employed in firms originated from the collaboration with science park and number of environmental improvement carried out in collaboration with science park’s lab. In This study these criteria are localized based on Iranian SPs circumstances. FAHP is applied to determine the relative weights of the evaluation criteria and FTOPSIS is applied to rank the alternatives. Science parks’ rank order of performance in these criteria is as follows: Isfahan STP> Fars STP> Khorasan STP> University of Tehran STP> Arac STP> Persian Gulf STP> Pardis STP> East Azarbaijan STP> Yazd STP> Guilan STP> Kerman STP> Hamedan STP> Kermanshah STP. Manuscript profile
      • Open Access Article

        3 - Business Models; Principles, Evaluation, Innovation
        Manochehr Manteghi Fatemeh Sabeti Saeedi
        These days, organizations environment has become more competitive. According to business researchers, achieving a competitive position for the company is possible only by the proper business model. A successful business model indicates a better option so that it can off More
        These days, organizations environment has become more competitive. According to business researchers, achieving a competitive position for the company is possible only by the proper business model. A successful business model indicates a better option so that it can offer greater value to a distinct group of customers and bring greater benefits to the company. At the start of a business, failure to identify an appropriate business model, leads to the failure of organizations to achieving its goals. Despite the importance of this issue, there is no standard for the definitions and components of business models. Hence, in this study, definitions and components of business models are discussed, according to the different approaches in modeling business models. However, merely having a good business model at the inception of a company is not enough; what is more important is utilizing and maintaining a proper business model over the life of the institution.The power of a business model is such that it can be a powerful tool for analyzing, testing, and evaluating organization's strategic options. Therefore, an organization business model evaluation as a strategic decision-making process will never stop and can be a basis for continuous improvement of the business. Business model evaluation differs according to the levels and units of analysis. In this study,by reviewing the different studies, the most important criteria and methods of business model evaluation has been proposed.Business models are the representation of businesses at a specific time. Rapid technological, economical, cultural and political changes lead to a more complex organizations environmentand dynamic business evolution. This causes instability of business models. Therefore, they change by the development of businesses. Hence, business model innovation has become one of the most important issues in management science. This concept has been studied in the final part of this study. Manuscript profile
      • Open Access Article

        4 - Offering a Conceptual Framework for Selecting Innovative and New Product Ideas
        Yaser Ghasemi nejad Farhad Shahmiry
        In modern life, uncertainty situations govern all industries. In today`s life, price changes of essential goods, changes in exchange rate as well as stock price, and generally current economic changes all around the world are the cases by which all organizations are inv More
        In modern life, uncertainty situations govern all industries. In today`s life, price changes of essential goods, changes in exchange rate as well as stock price, and generally current economic changes all around the world are the cases by which all organizations are involved with. Exploring new and innovative product opportunities involves the generation, development, and selection of the best ideas for new products. The fundamental steps include understanding the needs for new products, discovering existing and potential sources of ideas, describing internal and external requirements, and assessing the opportunities. The steps include reflecting on goals and priorities, examining guidelines, evaluating ideas of new product, and selecting candidates for further development. This paper presents a conceptual framework for selecting the best ideas of innovative products. The model represents a framework that is built upon understanding customer needs, determining the critical market-segment requirements and a profile of the target customers, stakeholder assessment and analyzing their goals and strategies, supply-networks management, competition analysis, infrastructure analysis, and ranking of new product ideas. Manuscript profile
      • Open Access Article

        5 - A Performance Assessment Model for Business Intelligence by using Fuzzy Analysis
        MohammadHosein Ronaghi Kamran Feyzi
        Business intelligence (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modern information technology. It utilizes a substantial amount of collected data during the daily op More
        Business intelligence (BI) is the tool used by enterprises to collect, manage and analyze structural and non-structural data and also information by taking advantage of modern information technology. It utilizes a substantial amount of collected data during the daily operational processes, and transforms the data into information and knowledge to avoid the supposition and ignorance of the enterprises. In the last decade, Business intelligence has evolved as one of the critical applications in organizations to provide useful insight, support decision-making, and drive organizational performance. However, to avoid the ineffective experiences during the deployment, it is important to clarify the impact factors of a BI system and find out a Suitable assessment method to evaluate the performance of BI systems. Evaluating the effectiveness of business intelligence systems is vital to our understanding of the value and efficacy of management actions and investments. This research is a descriptive survey. We construct an Assessment model to assess the performance of business intelligence systems based on the outcomes of previous researches. Furthermore, an expert questionnaire using fuzzy analytic hierarchy process (AHP) was used to filter out useful performance indicators. The analytic hierarchy process is a structured technique for organizing and analyzing complex decisions. Finally, we analyze a real case by using the constructed assessment model for Business Intelligence systems. We choose an automotive parts manufacturer as a case. The survey sample population consisted of 66 randomly taken employees and managers of the case. The results indicate that the performance of Business Intelligence system in our case was suitable. Manuscript profile
      • Open Access Article

        6 - ICT Sector Investigation Regarding Components of Technology Management; Comparing Iran with 35 Selected Countries
        Vahid Zarrabi Bahram Salavati SarCheshmeh Iman Mohammadian Khorasani Mausome Madah
        The main objective of this paper is employing main components of technology management to analyze and evaluate ICT sector situation in Iran compared with 35 selected countries. To this end, a conceptual model for technology management in ICT sector has been developed. T More
        The main objective of this paper is employing main components of technology management to analyze and evaluate ICT sector situation in Iran compared with 35 selected countries. To this end, a conceptual model for technology management in ICT sector has been developed. Then a set of appropriate indicators have been determined and classified by expert panelists to measure core components and supportive components of proposed conceptual model. Considering proposed conceptual model and selected indicators, the cross section data was collected for 35 selected countries from official and widely accepted international reports and datasets such as WDI, ITU, etc. Finally, technology management components in ICT sector of Iran have been compared with 34 selected countries in terms of policy-making issues, facilitating innovation, research and development activities, human resources training, financial support, entrepreneurship enhancement and technology diffusion. Manuscript profile
      • Open Access Article

        7 - An analysis of Science & Technology Parks Through the Evaluation Results of K-Based Companies in STPs
        Hamid Mahdavi Mahmod Sheykh zeynoddin Leyla Khodabandeh
        Evaluating the performance of the knowledge-based companies settled in science and technology parks is one of the criteria for determining the success rate of these STPs. Promoting the necessary skills in STP managers through the implementation of real and operational p More
        Evaluating the performance of the knowledge-based companies settled in science and technology parks is one of the criteria for determining the success rate of these STPs. Promoting the necessary skills in STP managers through the implementation of real and operational performance assessment systems is the best way for fulfilling this goal. The STPs mission could be achieved through a n integrated chain from research to production. Removing the gap between scientific and research ideas into products and services, directing the knowledge-based companies, meeting the actual needs and providing value-added services to the commercialization stage are the major missions of technology parks. The existence of a model for analyzing the role and the status of effective factors through assessment process is considered as one of the important measures for developing science and technology which has been paid less attention in Iran today. Therefore, there are different items used in assessment procedure including gaining some statistics on technology level, the relationship between the components of science and technology system, the status of intellectual property, cooperation methods between higher education and research centers with industries and organizations, diversity of financial resources and the rate of incomes, attracted investments, the scope of providing services and products, the number of customers and many other factors which are considered in a k-based company as key factors. This paper intends to investigate and present the best assessment and effectiveness evaluation model together with the performance of k-based companies mostly obtained based on the tacit knowledge through ISTT experiences. The objective is to localize executive processes in accordance with the cultural and social structures in Iran. Manuscript profile
      • Open Access Article

        8 - Assessment of Technological Capabilities levels in metal industry by use of technology need assessment
        Abbas Khamseh Sabktakin Shafaghat
        Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. It can also refer to the collection of such tools and machinery One of the key factors o More
        Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. It can also refer to the collection of such tools and machinery One of the key factors of the failure of employing technology to gain competitive advantage in the developing countries firms is the lack of knowledge and understanding of the firm technological capabilities level and using them on the same side of relative advantages. Technological needs assessment is something which is used for the purpose of determining which features are needed to implement Technological priorities. Technological assessment not only identifies weak and problematic areas of the firm, but also takes relative advantages of the firm into consideration and defines them. In this research, we are trying to investigate technological capabilities level of Yasan Steel Structures Co. using technological needs assessment model. This model has evaluated capability level of the firm from 9 aspects, and determines the situation of the firm in each and every one and suggestions in order to reduce the existing gap are offered. Manuscript profile
      • Open Access Article

        9 - Linkage between knowledge management and performance appraisal; an effective human resource system
        Saeed hosein Rafuati
        Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an More
        Knowledge Management and Human Resources Management are two significant fields in Organization Management. Despite the vast literature available on each of them, their putting into practice is indeed challenging. On the one hand, Knowledge Management is considered as an additional work procedure in some organizations mainly due to the intangibility of the value which it adds to the system in the short run. On the other hand, in some other organizations, Human Resources Management is reduced to personnel management and handling the employees official tasks. Therefore its principles such as employees' performance appraisal, leading in most cases to the achievement of organizational goals, are exploited as a means for either encouraging or punishing the employees. This research aims at defining a framework, through studying the different aspects of Knowledge Management and Human Resources Management, in which these two fields interactively produce a combinatory system which helps them effectively flourish and brings about their overlapping so that they can compensate for each field's deficiencies. Manuscript profile
      • Open Access Article

        10 - Developing a Framework for Evaluation of Incubators Performance
        Hassanali Aghajani Autefeh Talebzadeh
        Business incubators are now recognized in both developed and developing countries as important instruments for promoting entrepreneurship development and technological innovation, specialy at the small and medium enterprise level. Development and proliferation of busine More
        Business incubators are now recognized in both developed and developing countries as important instruments for promoting entrepreneurship development and technological innovation, specialy at the small and medium enterprise level. Development and proliferation of business incubators has generated an intense debate around their performance and usefulness between opponents and advocates of these organizations. Differing in perspectives, researchers have used different groups point of view to evaluate incubators performance. They have also limited their studies to particular type of incubators. Reviewing relevant literature in Iran and the world, this article has provided an integrated multidimensional framework to evaluation of incubators performance. The proposed framework suggests the performance of incubators can be evaluated in four areas: Management and staff, infrastructure, services and outputs. Performance in management and staff can be assessed in terms of management functions and learning and growth, in infrastructure in terms of location and space, and facilities, in service area in terms of business start up and business assistance, and performance in output can be evaluated in terms of business (companies), products (and/or services) and people. To evaluate each area of performance, generic measures have been derived from literature. The proposed framework can be used as a useful tool and a guideline to evaluate incubators performance by their managers, stakeholders and sponsors, particularly in Iran, in order to internal and external benchmarking and rising competition among and promoting competitiveness of incubators. Manuscript profile
      • Open Access Article

        11 - ctual Capital as the Connecting Point of the Government, University and the Industry; A Case Study of the Knowledge Balance in the University
        marziyeh Baeid far
        This paper focuses on the important issues of the Intellectual Capital, which plays crucial role on the predisposition and establishment of the societies and organizations based on the knowledge and at the same time it considered as the product of the society and Knowle More
        This paper focuses on the important issues of the Intellectual Capital, which plays crucial role on the predisposition and establishment of the societies and organizations based on the knowledge and at the same time it considered as the product of the society and Knowledge base organizations. This capital or asset is under consideration at the society level, government, industry and university alike, and their integration constitute the countrys Intangible or Intellectual Assets. In this paper, considering the key role of the University on establishing society or organization based on the knowledge, the technology of establishing and evaluating this kind of the capital will be investigated in the University. The paper also introduces some of the peculiarities of the Knowledge Society and characteristics of Knowledge Management and Intellectual Capital. Manuscript profile
      • Open Access Article

        12 - Innovation Development Early Assessment System to be Used in ISTT Pre-incubation and Incubation Admission System
        Hamid Mahdavi MOrteza Rasti bozorgi Ghasem Moslehi
        We are living in a world where the complexity of cause and effect relations is in a continuous increase. The owners of the new ideas, their supporters and the beneficiaries encounter different questions for starting a new business activity. The questions such as Will th More
        We are living in a world where the complexity of cause and effect relations is in a continuous increase. The owners of the new ideas, their supporters and the beneficiaries encounter different questions for starting a new business activity. The questions such as Will this idea become successful or not? or What kinds of supports and considerations are necessary for this idea to be successful? are some examples. The idea assessment process is an important and interesting subject for both innovators and incubators managers so that it make the former familiar with the probable strengths and weaknesses and for the latter i.e. the managers of incubators the significance is in admitting the owners of ideas in incubators and starting to support them based on their needs in the early stages of the innovation process. The Innovation Development Early Assessment System has been developed for the assessment of the possibility of commercializing the ideas in the early stages of innovation. This paper will introduce this system and it further addresses the method of improving and developing it as a tool in the hands of the incubators managers helping them in the admission process of companies and helping them to recognize the support services required by their tenants during their residency in the incubator. It will also look at this system as a tool for making the owners of ideas familiar with the probable barriers and obstacles that may lead to their failure. The improvement method proposed for this system has been defined with regard to the existing conditions of the applicants of settlement in the incubator. A case study and the analysis of the results obtained through this system will come at the final part of this paper. Manuscript profile
      • Open Access Article

        13 - A Methodology for Ranking Incubators Using Composite Indicato
        hamid Mahdavi MOrteza Rasti bozorgi Ghasem Moslehi
        Incubators have gained wide reputation in most countries as efficient institutions contributing to regional development and economic growth. They assist their clients through their value-adding services and a wide range of support services and facilities that cannot be More
        Incubators have gained wide reputation in most countries as efficient institutions contributing to regional development and economic growth. They assist their clients through their value-adding services and a wide range of support services and facilities that cannot be easily procured from other sources. The content of these services and the way they are supplied will have important effects on the success of the incubators, and thereby, on the incubators’ performance. Introducing improved incubation models, informing incubators of their distance from acceptable performance norms and models, and disseminating incubators’ success stories among those involved in the industry will be tools that are expected to assist incubator managers to make more informed and enlightened decisions. The use of composite indicators is a simple method of comparing a wide variety of systems under evaluation such as countries and organizations dealing with a multitude of complicated and wide issues including environmental, economic, social, and technological. Normally, the main objective in defining composite indicators is to compare the performance of a group of subjects evaluated along a given dimension. These indicators can also function as useful tools in analyzing policies and in communication of information to the public. In this paper, first, a state-of-the-art account of constructing composite indicators will be presented and then a number of tentative composite indicators will be introduced. Special emphasis will be laid on key performance indicators used in ranking technology incubators with due regard to the Iranian business incubation environment. This study is the first of its kind and is expected to open new avenues to taking effective measures in improving business and technology incubation programs. Manuscript profile
      • Open Access Article

        14 - Incubators Performance Measurement by means of Balanced Scorecard
        Sara Safari Mausome Madah
        ong with formation of incubators and science and technology parks, by direct support of ministry of Science, Research and Technology, ministry of Industries and Mines, ministry of Industrial Development and Renovation, Governors and etc., decided to develop the incubato More
        ong with formation of incubators and science and technology parks, by direct support of ministry of Science, Research and Technology, ministry of Industries and Mines, ministry of Industrial Development and Renovation, Governors and etc., decided to develop the incubators; this resulted in establishment of more than 40 incubators, with technical fields of activity, in Iran. One of the outstanding subjects regarding these incubators, with more than five years of activity, is that there has not yet been any studies and researches on incubators performance measurement, therefore this makes the judgment on effectiveness of performances quite complicated and difficult. In this paper, we have tried to provide a method which is adaptable with the features of these incubators for management and evaluation of them. The model used in this article is the "Balanced Scorecard"(BSC). By considering and focusing on different aspects of this model which are: Finance, Tenants(customers), Processes for service delivering in incubators and Growth and Development, first the effective indices for performance measurement were specified, then by means of TOPSIS method, a method for incubators -as non-profit governmental organizationsmeasurement was introduced. Manuscript profile
      • Open Access Article

        15 - Science and Technology Parks and Incubators Performance Evaluation
        Gholamreza Malekzadeh
        One of the most important and vital factors for establishing a knowledge based economy is making smart infrastructures. It is obvious that continuous evaluation of performance in these infrastructures is a very important factor. Science &Technology parks and Incubators More
        One of the most important and vital factors for establishing a knowledge based economy is making smart infrastructures. It is obvious that continuous evaluation of performance in these infrastructures is a very important factor. Science &Technology parks and Incubators are important infrastructures in these processes and continuous evaluation together with monitoring. For evaluation of S&T parks and Incubators, we need to consider: Initiating and formation cycle, goals, functions and actions, services and performance effects evaluation. In this paper we attempt to introduce some relevant parameters and measuring criteria based on experiments and literature review. Outputs, Added Value and best practices in S&T parks and Incubators are the main bases for introducing performance evaluation measurements. Manuscript profile
      • Open Access Article

        16 - Evaluation and prioritization of technological capabilities by a developed model in auto industry (case study: SAIPA co)
        Abass Khamse saeideh barati
        Nowadays, the need to technology evaluation is increasing with development of technology in different areas and also the necessity of using modern technologies. In a general sense, technology evaluation is referred to a process during which the effects from introduction More
        Nowadays, the need to technology evaluation is increasing with development of technology in different areas and also the necessity of using modern technologies. In a general sense, technology evaluation is referred to a process during which the effects from introduction, development, change and modification for a technology are investigated in a firm by a systematic method. The weaknesses and strengths in the intended technology is specified by investigating the level of technological capabilities, and the required context for decision making is created with regard to the development of technological capabilities. This paper aims to investigate and analyze the levels of technological capabilities in SAIPA group. This research evaluates the levels of technological capability in 8 factors by a developed model and specifies the situation of the company and presents the existing gap for codifying the projects of technological modification. This is a descriptive-survey research and the data are gathered using AHP questionnaire. Hierarchy analysis is used to rank the effective factors on the capabilities. The results show that the mean technological capability of SAIPA group in the 8 factors is equal to 54.12. Also, the factor of competition state in industry obtained the highest rank among the factors in the ranking of the effective factors on technological capabilities. Manuscript profile
      • Open Access Article

        17 - Identify Indicators for Evaluating the Performance of Corporate Entrepreneurship
        Saeed Safari Reza Abbasi Mozhgan Soltani Aliabad
        Today, in different countries, paying particular attention to entrepreneurship and foster entrepreneurship, and create a favorable environment for its development, Considered to be as a particularly tool for economic development in developing countries. The need of orga More
        Today, in different countries, paying particular attention to entrepreneurship and foster entrepreneurship, and create a favorable environment for its development, Considered to be as a particularly tool for economic development in developing countries. The need of organizations to the phenomenon of entrepreneurship has been led to the creation of a certain territory of this concept that is called organizational entrepreneurship. As far as organizational entrepreneurship are transformed to one of the strategic approaches in organizations, to achieve high performance and great success. Choose this approach is effective for organizations when we can evaluate the results and provide organizational goals with proper management. So, having appropriate indicators to be used for the assessment of organizational entrepreneurship is very important. Therefore, this study seeks to identify appropriate indicators to evaluate the performance organizational entrepreneurship. For this purpose, after reviewing research literature, were extracted performance evaluation indicators, and with the help of the framework of EFQM Excellence Model, were classified in 9 categories. After refining the extracted indicators and removal of repetitive indicators, the 63 index that had remained, to determining the most important indicators, was placed in the hands of experts in the format of a questionnaire and Finally, by analyzing data obtained, were identified appropriate indicators to evaluate the performance. Results of present study, presented 29 indicators in nine criteria of: Leadership, Strategy, Employee, Partnerships and Resources, Processes, Products and Services, Customer Results, Employee Results, Society Results and Key Results; as the appropriate indicators to evaluating the performance of organizational entrepreneurship. Manuscript profile
      • Open Access Article

        18 - Impact of Science and Technology Parks Quality of the Service on Growth and Innovative Performance of Firms located in Parks; Case study: Pardis Technology Park
        Mohsen Shafiei Nik Abadi Saeideh Ghochkanloo
        According to the global approach of knowledge base economy in most countries, the creation of organizations such as science and technology parks seems to be necessary considering to their influence on the development of science and technology. The main purpose of this s More
        According to the global approach of knowledge base economy in most countries, the creation of organizations such as science and technology parks seems to be necessary considering to their influence on the development of science and technology. The main purpose of this study, is to evaluate the impact quality of the service provided by science and technology parks on growth and innovative performance of firms located in these parks. This research is an applied one which was conducted as a survey in Pardis Technology Park, as the biggest and most important science and technology park of the country, and with the help of more than 30 managers in active firms of this park. In this research, the Cronbach's alpha and Average Variance Extracted was used to measure reliability and validation. Also, Confirmatory Factor Analysis (First and Second stage), correlation test and path analysis was used for answering the questions. Innovation aspect of the study is a new look to the impact of service quality provided by science and technology parks on growth and innovative performance of independent firms located in these parks. Results indicates that the most important factor for these managers is the reliability of the clients to the park. Park staff empathy with clients is also less important factor. Manuscript profile
      • Open Access Article

        19 - Prioritization of Power Distribution Smart Grid Technologies based on the Attractiveness Criteria, Case Study on Mazandaran Power Distribution Company
        1Maral Mohaghegh Babak Shirazi
        A smart grid is the modern power grid to resolve many issues of current power grid systems with higher reliability, self-healing, ability to support renewable energy sources and reduction of environmental impacts. Novelty and necessity of power smart grid knowledge has More
        A smart grid is the modern power grid to resolve many issues of current power grid systems with higher reliability, self-healing, ability to support renewable energy sources and reduction of environmental impacts. Novelty and necessity of power smart grid knowledge has led to feel technologies assessment is needed for development and determination the attractiveness of product and process technologies in this industry. Distribution network is an important part of a power system and nearest part to the consumers that should pay special attention to it. The aim of this study was to prioritize power smart grid technology with respect to the attractiveness criteria in Mazandaran power distributed company. So, the list of key technologies related to power smart grid was prepared. Then 9 criteria were identified. Questionnaire was designed to obtain the experts’ point about the status of each technology in every criteria. Saw is Multiple Attribute Decision Making model for weighing the criteria, determining the relative status of each technology, group decision-making and technology assessment. The results show that moment billing, wireless, load forecasting, energy costs calculating and software are the most important technologies based on the attractiveness in the Mazandaran power distribution company. Also is the basic step for planning, strategy of technologies and time management. Manuscript profile
      • Open Access Article

        20 - Identifying and Ranking the Factors of E-Readiness Assessment for SMEs to Enter the E-Commerce Market
        Abbas Toloie Eshlaghy Farshid Farokhizadeh Reza Radfar Naghi Shoja
        During the last decade, the key role of information and communication technology has proven to facilitate the process of transition and change of organizations; The e-readiness is the platform for entering into the modern time and activities in the networked world ad we More
        During the last decade, the key role of information and communication technology has proven to facilitate the process of transition and change of organizations; The e-readiness is the platform for entering into the modern time and activities in the networked world ad well as competition in the market. Thus, the design of e-readiness evaluation models, regarding the internal and environmental conditions of organizations and communities with the purpose of assessing their e-readiness level is necessary. However, without the evaluation of e-readiness of the organization, activity in the networked world will be impossible and have very high obstacles. In this paper, a brief introduction of the proposed models for the evaluation of the e-readiness and their classification have been discussed. Moreover, the factors influencing the e-readiness of the small and medium-sized enterprises to enter the e-commerce market have been investigated and detected through a combination approach of Shannon entropy. In this paper, after identifying and introducting existing models; the concepts, dimensions, and indices of the research were extracted and ranked by the Shannon entropy method. The results of this study show that the first ranked factors were organizational factors. Then environmental and man power factors were ranked second and third, respectively. Manuscript profile
      • Open Access Article

        21 - Designing and Implementing of Technology Companies Performance Evaluation Model (Case Study of Technology Companies in Yazd Science and Technology Park)
        Ali  Haji Gholam Saryazdi
        Science and technology parks are institutions supporting technology companies. The performance evaluation of technology companies will help them to improve their performance and make the park supportive services more effective and helpful. Performance evaluation is one More
        Science and technology parks are institutions supporting technology companies. The performance evaluation of technology companies will help them to improve their performance and make the park supportive services more effective and helpful. Performance evaluation is one of the most important priorities of Yazd Science and Technology Park. Therefore, the purpose of this paper is to design and explain a performance evaluation model of technology companies in this Park and analyze the results of its implementation. The evaluation model of Park is based on various performance evaluation models and theories, as well as through brainstorming with park managers and technology companies. This model evaluates the technology companies in four areas: nature of the company, structure and human resources, main idea and technology, and market. The evaluation process is designed according to both quantitative (documents and non-confrontational??) and qualitative (face to - face interviews) indicators. Then, based on this model, information of technology companies are collected and analyzed by an evaluation system. The results of evaluation showed that although the status of companies is far from the park's expectations and goals, it is acceptable in comparison with the community (province and the average of country) in terms of the value-added of manpower and the cost of employment. Also, the analysis of the results represented the validity and comprehensiveness of the model in assessing technology companies. Manuscript profile
      • Open Access Article

        22 - Evaluating the performance of the garment industry with an export approach with Interpretive Structural modelling (ISM)
        Hamzeh Amin-Tahmasbi Yasaman  Zahedan
        The garment industry is one of the important and flourishing industries in the country that seems to grow in the export market besides the internal market. It’s considerable that performance measurement is a vital tool for access to basic improvements and it’s important More
        The garment industry is one of the important and flourishing industries in the country that seems to grow in the export market besides the internal market. It’s considerable that performance measurement is a vital tool for access to basic improvements and it’s important in management. Therefore this research sought to found important and influencer indicators in the garment industry and determine the relationship between these indicators and their preference for each other. For perform this investigation, 35 indicators, obtained from literature review, filtered using questionnaires and experts opinion and then 16 indicators were selected as basic indicators based on Fridman’s method. Using ISM, a meaningful relationship and the importance of indicators were extracted. Penetration power and dependence of indicators determined with the MICMAC analysis. The ISM model showed that the “quality of design”, “planning”, and “applied education with the aim of export increase” indicators have the most impact and they act such as the infrastructure for the model. Also “new product introduction”, “brand promotion”, “increase ordering level”, “marketing”, “effective presence in international markets” and “financial” indicators stand at the top level of the model and are influenced by other indicators. MICMAC analysis showed that “quality of design”,” quality of adaptation”,” planning”, and “applied education with the aim of export increase” have strong driving power but weak dependence power; As a result, these factors are driving in the garment industry and should be a priority for the organization. Manuscript profile
      • Open Access Article

        23 - Extracting the Performance Indicators Based on BSC Model for SMEs Residing in Technology Incubators
        Iman Shariat Reza Ghanbari Seyed Mousa Siadati Saed Sedigh
        Science and Technology Parks (STPs) and incubators, as major contributors to the economic development of the regional business enterprises, are committed to provide targeted support for entrepreneurs, improve manufacturing efficiency, and create economic growth in the c More
        Science and Technology Parks (STPs) and incubators, as major contributors to the economic development of the regional business enterprises, are committed to provide targeted support for entrepreneurs, improve manufacturing efficiency, and create economic growth in the community. In order to improve the impact of these supports, STPs and incubators periodically evaluate the activities of residents and, after identifying strengths and weaknesses, provide services tailored to each company's needs. However, it is worthy to ask, what indicators should the evaluation system include that can reflect a true and more comprehensive picture of the company's condition with presenting the company's core needs to the incubator manager? Therefore, in this research some general models of performance evaluation have been reviewed, and because of the benefits of BSC model, especially its compatibility to manufacturing SMEs, this system has been used for the principle of the current study. Then, based on 17 years experience of Khorasan Science and Technology Park in unlocking the region's manufacturing potential, and the opinions of experts in other incubators in the country and around the world, 104 critical indicators have been identified in evaluating the manufacturing SMEs. These indicators also were ranked using U Mann Whitney and Friedman statistical tests. The results showed that the "customer and market" is more important than the other three perspectives in BSC model, and "Market research" and "CEO capability and expertise" are the most important indicators and sub-indicators, respectively. Manuscript profile
      • Open Access Article

        24 - A Framework For Evaluation of Startups Ecosystem (case study : Ecosystem of Bushehr Province)
        vida ranjbaran mehdi elyasi mehdi goodarzi
        One of the key concerns of policy-makers to help develop and improve new businesses to promote innovation and economic growth locally and nationally. But there are two important points in between First of all is what components need to come together to form ecosystem an More
        One of the key concerns of policy-makers to help develop and improve new businesses to promote innovation and economic growth locally and nationally. But there are two important points in between First of all is what components need to come together to form ecosystem and do its best and Second, what should be the evaluation framework of these ecosystems in order to examine the activities of the actors of this ecosystem. Therefore, the purpose of this study is to find a framework for better assessing the ecosystem of startups and helping the local economy. For this purpose, after reviewing the research background and using library studies, the initial framework was designed and the final framework was adjusted through interviews with relevant experts and implemented in a case study in Bushehr province. Finally a framework with 7 main components and 68 indices was developed. Examination of the mean of the main components showed that the mean of none of the factors was high and only the culture component was slightly above average. Manuscript profile
      • Open Access Article

        25 - Providing a Model for Evaluating Knowledge Management Systems Using Balanced Scorecard at Pars Khodro Company
        Behzad Hasani ٌRocxana Fekri
        The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical populatio More
        The purpose of this research is to identify and prioritize the criteria of knowledge management systems using BSC. The research method is descriptive-survey and the type of applied developmental research is Friedman and AHP ranking tracking method. Statistical population included all experts and top managers of Pars Khodro Company (157 people) and sample size was 111 people based on Cochran formula. Data were collected using a questionnaire designed by previous studies and expert opinions. Content validity index (CVR) was used to determine the validity of the questionnaire and Cranach’s alpha coefficient of 0.728 was used to determine its reliability. Data were analyzed using SPSS and EXPERT CHOICE statistical software. The results showed that: BSC's vision is financial, customer, growth and learning and internal processes respectively. From the financial point of view, the CEO's financial knowledge is the highest and avoidance of duplication of costs is the lowest, and from the customer's perspective, the highest priority is to improve the quality of customer service and the customer's least. And change in the system is the least important of the improvements, and lastly, the internal process view has the least degree of effectiveness of the system in achieving the most desirable organizational objectives and document size. Manuscript profile